Child FIRST provides a single entry point into family services and other community supports for vulnerable children and their families. Children and families can be offered earlier support, with the aim of preventing reports to Department of Health and Human Services, Child Protection Unit.
The need to protect children from harm and promote their development needs to be a shared community responsibility
The Goulburn Child FIRST operates in the local government areas of Moira and Greater Shepparton, Mitchell, Murrindindi and Strathbogie.
The primary function of Child FIRST is to conduct assessments at initial contact with families and services regarding the needs of children and families. Child FIRST can also refer to other services to ensure families receive the support they require.
Calls can be made directly to Child FIRST by individuals, family members, professionals or other community members on behalf of families.
Families can be referred to Child FIRST where children are vulnerable and require Family Support.
This can be in a number of areas including:
To address parental issues which impact on their parenting capacity
Issues that impact on parent-child relationships
To support in developing and/or enhancing parenting skills
Providing information and/or education on child development (varying ages of children, stages of development and needs)
Social inclusion, family and community connectedness
There must be a child between the age of 0 to 18 residing in the home (or pre-birth).
Shepparton – City of Greater Shepparton and Shire of Moira.
Seymour – Shires of Mitchell, Strathbogie and Murrindindi.
Contact Child & Family Information Referral & Support Team:
Child FIRST Shepparton 1300 854 944
Child FIRST Seymour 1800 663 107
Child FIRST Alliance
The Goulburn Child FIRST Alliance is a partnership between FamilyCare, The Bridge Youth Service, Rumbalara Aboriginal Co-operative Ltd and The Department of Health and Human Services. This partnership works together closely to ensure the most appropriate services are provided to vulnerable children and families.
The purpose of the alliance executive is to monitor the delivery and implementation of DHHS funded Child & Family Services, strengthen relationships and communication between members, establish partnerships with universal and other secondary services , provide leadership on key issues and liaise with other sectors regarding local service barriers and performance.
It is the responsibilities of the Alliance to:
Lead and endorse the direction and function of child and family services within the Goulburn catchment
Set directions for catchment priorities and actions, including catchment plan development, implementation and review
Monitor and review governance arrangements for Goulburn Child FIRST alliance, including ongoing review of partnership health
Advocate at local and state level for improved and more coordinated services
Develop and maintain communication pathways between both member agencies and external stakeholders
Provide leadership and strategic direction to the operational group and respond to any issues raised by the operational group. Communicate these directions to the operational group and all alliance members.
Escalate issues that are not being resolved
Liaise and engage with other stakeholders and networks regarding local processes to improve outcomes for vulnerable children and families and develop appropriate responses
Communicate sector reforms that effect the performance or function of the Alliance and family service.