Our Management

ANDIE WEST

ANDIE WEST

CHIEF EXECUTIVE OFFICER

Andie commenced as FamilyCare’s Chief Executive Officer in September 2025. A values-led leader with over 20 years’ experience across health, local government, and human services, she is known for her strategic capability, relational approach, and commitment to equity, dignity, and people-centred outcomes.

ANGELA ARMSTRONG

ANGELA ARMSTRONG

DIRECTOR SERVICE DEVELOPMENT

Ange has been Director Service Development since 2006. She has a background of over 25 years in the human services field including 10 years in acute hospitals in the neuro and acquired brain injury units.

HEATHER HALL

HEATHER HALL

DIRECTOR BUSINESS SERVICES

Heather joined FamilyCare’s Business Services team in 2004. Heather is a Certified Practicing Accountant and leads a team committed to delivering sound business, HR and quality systems.

SUE CAINES

SUE CAINES

MANAGER DISABILITY & EARLY YEARS

Sue brings many years of experience to FamilyCare across the disability and community services. Her areas of expertise in social work and disability underpin her strength-based approach to supporting clients to achieve their goals.

KATIE MILLEN

KATIE MILLEN

MANAGER CARER SUPPORT SERVICES

Katie joined FamilyCare as a Carer Support Worker in 2003. With qualifications in social work, Katie leads a team dedicated to providing appropriate support, service and recognition to carers across our region.

DONNA McKENZIE

DONNA McKENZIE

MANAGER, FAMILY PROGRAMS LOWER HUME
KELLY CHRISTENSEN

KELLY CHRISTENSEN

HUMAN RESOURCE MANAGER

Kelly is a qualified Human Resources professional who has over 10 years working in the HR field. Kelly joined FamilyCare as the HR Manager in July 2022 and is committed to the delivery of effective HR practices and systems.

ALLAN MITCHELL

ALLAN MITCHELL

MANAGER THE ORANGE DOOR

Allan returned to FamilyCare in 2023 and brings with him years of experience in disability support, justice case management and leadership including a background in project management. Allan’s aim is to strike a balance between organisational efficiency and quality client outcomes

JAZ EMMETT

JAZ EMMETT

MANAGER FAMILY PROGRAMS

Jaz manages Integrated Family Services, Refugee Minor Program and Parenting Education.

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